At Eco-Friendly Packaging, protecting your privacy is one of our top priorities. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your personal information. If you have any questions or need more details about our privacy practices, please contact us at [email address]. This policy applies only to our online activities and website visitors. It does not apply to information collected offline or through channels other than our website.
Consent
By using our website, you consent to the terms of this Privacy Policy and agree to our collection, use, and storage of your information as described here.
Information We Collect
We may collect personal information in the following ways:
- Directly from you: When you contact us, register an account, or place an order, we may collect your name, email address, phone number, company name, shipping address, and other information you provide.
- Automatically: When you visit our website, we may collect data such as your IP address, browser type, pages visited, and other website usage information.
We make it clear at the point of collection why the information is required and how it will be used.
How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our website
- Personalize your experience and provide relevant content
- Analyze website usage to improve our services
- Develop new products, features, and services
- Communicate with you for customer service, updates, and marketing purposes
- Send promotional emails if you have opted in
- Detect and prevent fraud
Log Files
We use standard log file procedures, which are automatically collected by our hosting provider. This information includes IP addresses, browser type, ISP, date and time of visit, referring/exit pages, and click counts. These are used to analyze trends, administer the site, and gather demographic information. This data is not linked to personally identifiable information.
Cookies and Web Beacons
Like most websites, we use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Track website usage
- Optimize content and website performance
You can manage or disable cookies via your browser settings. For more information, please see What Are Cookies.
Third-Party Cookies and Advertising
We may use third-party services, such as Google DART cookies, to display personalized ads. These third-party cookies are used to:
- Serve ads based on your browsing activity
- Measure advertising effectiveness
Please note that Eco-Friendly Packaging has no access to or control over these cookies. For more information, you can consult the third-party privacy policies:
Third-Party Services
- Our Privacy Policy does not cover third-party websites or advertisers. We encourage you to review their privacy policies directly.
Your Rights – CCPA (California Residents)
Under the California Consumer Privacy Act, you have the right to:
- Request disclosure of personal information collected about you
- Request deletion of your personal information
- Opt-out of the sale of your personal information
We have 30 days to respond to your request. To exercise your rights, please contact us at sales@ecofriendlypackaging.com.au
Your Rights – GDPR (EU Residents)
If you are located in the European Union, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data under certain conditions
- Restriction: Request that we limit the processing of your data
- Objection: Object to the processing of your personal data
- Data Portability: Request transfer of your data to another organization
We have 30 days to respond to your GDPR request. Please contact us at sales@ecofriendlypackaging.com.au to exercise your rights.
Children’s Privacy
Protecting children’s privacy online is a priority. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately. We will take all reasonable steps to remove such information promptly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact: tel:+61410343684